Specializing in

UX Research for Healthcare and Wearables

LISTEN: Interview on the Brave UX Podcast
SIGN UP: For the Newsletter
SCHEDULE: Discovery Call
Logo of Third Brain Studio, LLC with a stylized number 3 in green and blue, and text highlighting technology, healthcare, innovation, research, and design.

Previous work

Logo with a blue and green cross symbol and the word 'Providence' in blue text.
Hinge Health logo in green with a stylized hinge icon next to the text.
Dexcom logo with a green background, a stylized lowercase 'd', and the word 'Dexcom' below it.
Cambia Health Solutions logo with a circular emblem and text.
Intel logo with blue text and oval design

Areas of Expertise

UX RESEARCH

Mixed-methods research that uncovers what patients and providers actually need. Identified critical onboarding failures at Hinge Health that increased FAQ engagement by 515% and reduced support escalations.

A smartphone displaying a blood glucose monitoring app with a reading of 110 mg/dL, a smartwatch showing the same reading, and a Dexcom glucose sensor device.

TEAM BUILDING

Built research teams and processes at Hinge Health and Regence Blue Cross Blue Shield that made user insights central to product decisions.

Visit Portfolio

STRATEGY

Good strategy starts with understanding what people actually need, not what you think they need. Strategy development grounded in real human behavior helps companies build the right things, not just more things.

PRODUCT LAUNCHES

Led research for Dexcom G7's launch and the consolidation of two apps into one—ensuring millions of users could actually make the transition.

Skills

ADVISOR

Expert at building practices from the ground up

  • Strategic recommender of tools, templates and process improvements

  • Dedicated mentor to teams & individuals

  • Skilled at implementing operational systems

  • Effective stakeholder management

PRACTITIONER

Specialist in B2C and B2B2C

  • Known for high levels of empathy

  • Provider of actionable insights

  • Experience across generative to evaluative research

  • Driver of cross-functional collaboration